Contact American Museum of Natural History
Questions about timed-entry tickets, special exhibitions, the Hayden Planetarium, accessibility, or booking changes? Write to us—most messages are answered within one business day.
Get in Touch
For ticket assistance, rescheduling, group visits, school trips, or cancellations, email us Monday–Friday, 09:00–17:00 (local time). We’ll reply with clear next steps and links to the right ticket pages.
Email Support
To help us assist you faster, include: preferred visit date/time, ticket type (General Admission / special exhibition / planetarium), number of visitors (adults/youth/children), and any accessibility needs. If you already booked, add your order ID.